Coronavirus Announcement

To our valued clients:
The health and safety of our employees and our clients is of utmost importance to us as we all prepare for the impact of the Coronavirus (COVID-19) in our area. We will continue to provide boarding and day play at our five-star resort for your four-legged friends. We want to help minimize the exposure and spread of this virus in our community, so we are following the CDC guidelines closely. Here are some specific measures we are taking and protocols we are implementing:

  • We will be practicing social distancing and be a handshake-free zone.
  • We are asking any staff experiencing respiratory symptoms (coughing, sneezing, and shortness of breath) and/or a temperature above 100.4 F to stay home from work.
  • Every staff member must wash their hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Our cleaning protocol frequency has been increased and includes any surface in our resort that is touched often, such as the kennel area, lobby, restrooms, door handles, shelves, desks and cabinets. 
  • If you are feeling under the weather or want to avoid public spaces, we are offering curbside pick-up for your pet’s boarding stay. Please call (928) 776-0932 upon your arrival and a staff member will retrieve your pet from the car. 

Many pet parents are concerned about the spread of coronavirus, also known as COVID-19, and how to protect their families and their pets. The good news is that at this time, the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) say there is no evidence that companion animals, including pets, can spread COVID-19. Nor is there currently any evidence that we can transmit the virus to them. However, as information about this virus is still developing, there are precautions you should take to protect your family and pets, including:

  • WASH YOUR HANDS – use soap and water for at least 20 seconds, and especially after coughing, sneezing, contact with others or with animals. If soap and water are not available, use hand sanitizer.
  • Avoid touching your face with unwashed hands.
  • Know the symptoms – they are similar to influenza fever, cough, and shortness of breath.
  • If you have any symptoms of respiratory illness, stay home and restrict your contact with your companion animals.
  • Those infected with COVID-19 should avoid contact with animals, including petting, snuggling, being kissed or licked, and sharing food.
  • If you are feeling unwell, consider keeping your pet safe at Hassayampa Canine Resort. We can provide daily video chats with your pet as you recover from your illness with peace of mind.

We are actively monitoring developments related to animals and the virus, and you can find the latest updated information about COVID-19 as it relates to pets on the AVMA’s coronavirus page.

We thank you for your understanding during this situation, we will do our best to keep our clients updated on how COVID-19 is affecting Hassayampa and our clients.
The Hassayampa Canine Resort & Spa Team